Operations services
Four areas, four working programmes
Each service is scoped to your property and confirmed in writing before work begins. Price on application: quoted in € per project or work scope.
Price on application — each engagement is quoted in € per project or work scope, confirmed in writing before work starts. No fixed rate card, no guaranteed savings percentage.
Service 01
Housekeeping Scheduling
Rotas that drift out of step with occupancy slow every turnaround.
We design cleaning rotas that match occupancy patterns, reduce turnaround time, and ensure every room meets standard before check-in. That means fewer delays, fewer complaints, and better use of staff hours.
- What we look at — occupancy and arrival patterns, current rotas, turnaround times and room standards before check-in.
- What you get — a cleaning rota structure matched to your occupancy pattern, with the standard each room has to meet before check-in.
Service 02
Inventory Management
Shortages and overstocking both cost money — and both are avoidable.
From linens and toiletries to minibar stock and cleaning supplies, we set up simple tracking systems that prevent shortages and overstocking. You’ll always know what you have, what you need, and what’s costing you money.
- What we look at — the goods that move through the house: linens, toiletries, minibar stock and cleaning supplies.
- What you get — a simple tracking setup that shows stock levels, reorder points and what each line is costing you.
Service 03
Staff Training
Standards slip when the team isn’t sure exactly what’s expected.
We build practical training programmes covering guest service standards, safety procedures, and role-specific skills. Your team will know exactly what’s expected and how to deliver it consistently.
- What we cover — guest service standards, safety procedures and role-specific skills, built around the roles in your house.
- What you get — practical programmes your team can run with, and a consistent standard to deliver against.
Service 04
Cost Control
Day-to-day spending across utilities, supplies and labour adds up quietly.
We review your day-to-day spending across utilities, supplies, and labour, then identify practical ways to cut waste without cutting quality. Small savings across many areas add up to a healthier bottom line.
- What we look at — day-to-day spending across utilities, supplies and labour, line by line.
- What you get — practical reductions that cut waste without cutting quality — no guaranteed percentages, just the numbers as they stand.
Request a review
Not sure which area to start with?
Send the operational problems you’re seeing. We’ll tell you which of the four areas they touch and what a review would cover.